Cut Down on Damage Disputes: The Power of Digital Inspections

Damage disputes are one of the biggest headaches in the vehicle rental world. Whether it’s unclear records, lost paperwork, or simple human error, the result is the same: time wasted, strained customer relationships, and potential revenue loss.

That’s why we built iVech Assist — our companion Android app that brings digital vehicle inspections directly to your team’s fingertips.

Why Paper Checklists Just Don’t Cut It Anymore

Traditional paper-based inspections are vulnerable to damage, loss, or inconsistency. A missed scuff here or an illegible signature there can make all the difference in a dispute. And when that happens, your team ends up scrambling for answers instead of focusing on service.

Digital inspections solve this problem by making the process clear, consistent and fully traceable.

Meet iVech Assist

iVech Assist is the Android app designed to streamline day-to-day rental operations — including digital pre- and post-hire inspections. Staff can carry out inspections directly from a phone or tablet, wherever the vehicle is located.

Key features:

• Photo capture of existing damage
• Notes on vehicle condition, tyres, fuel, mileage & more
• On-screen signature capture from customers
• Automatic syncing back to the iVech platform

Traceability When You Need It Most

Every inspection is stored securely in iVech — complete with timestamps, staff details, customer signatures and photographic evidence. So if a dispute ever arises, you have a complete, transparent digital trail to fall back on.

It protects your business, gives confidence to your team, and helps ensure customers are treated fairly.

Faster Turnarounds, Fewer Headaches

Because inspections happen right from the device, there’s no waiting to get back to the office to upload photos or scan forms. That means quicker vehicle turnaround times and a more efficient rental operation overall.

Start Using Digital Inspections Today

iVech Assist costs an additional £24 + VAT per month.

Not yet using iVech? We’d love to show you around. Book a quick demo and see how we can help cut disputes, save time, and streamline your business from top to bottom.

Ready to ditch paper inspections? Start your free trial here: ivech.co.uk/trial